Wifi stop working

Glotain lucile

• March 20, 2025 13:43

I have an A10MKII speaker in multiroom. For the past week it has not been detected on the wifi network. I tried to reset it and then reconnect it but it is impossible, it does not recognize the wifi password (which I have checked multiple times). How can I solve this problem? (my other audiopro speakers in multiroom work perfectly on the same wifi network)

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  louloudelcourt

  • May 09, 2025 20:07

  Hello same happened to me. I reset to factory settings it worked back for 5 minutes and then lost connection again.

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  mathias.buron

  • June 03, 2025 09:08
  • Edited

  This issue appeared for me after switching to a new WiFi 6 router. Disabling WiFi 6 mode on the router and reverting to ac-band fixed the issue. Likely due to older WiFi module in the speakers

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  Guido Baldhoff

  • August 27, 2025 15:06
  • Edited

  Hi I face the same problem now with mine too, for several times no WiFi access, several tries to reconnect failed.

  Seems audio pro has no hints so far .... if it is caused by the root cause Mathias mentioned it is a pity!

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  Sepp Renfer

  • October 22, 2025 11:22
  • Edited

  My audio G10 also suddenly lost wifi connectivity. Since then it constantly says "I could connect to you wifi, please reconnect via the google home App". Opening the google home app and adding the speaker again via bluetooth finds it but then it can't connect with my wifi. I am 100% sure the SSID and the password are correct. I am using ZenWifi XT9 with WPA2-Personal

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